Illustrated Airplane

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FAQ

FAQ

When will my coffee ship?

Subscriptions

You can always view the exact roast and ship date on your subscription by heading to the subscription section of your account dashboard

If you are a new subscriber or have started a free trial, welcome! Your first order was created when you signed up and will roast and ship in 1 to 2 business days

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Individual Orders

With some exceptions, orders placed via our online shop will roast and ship:

  • the next day if ordered by 2 PM pst
  • two days later if ordered after 2 PM pst
  • the forthcoming Monday if ordered between 2 PM pst Thursday and 2 PM pst Sunday

The item’s product page will also indicate when that particular item will ship.

Here’s a handy chart:

Last Updated Feb. 5, 2016