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FAQ

FAQ

What sort of emails do you send?

We send a few types of emails:

  • Account and order-related communications: For guest shoppers and those with Blue Bottle accounts, we like to let you know when an order’s on its way, provide you with shipment tracking information, or inform you of payment issues, for example.
  • Personal Offers & Promotions: Occasionally we send out a heads-up about something special — a limited release coffee or maybe even an announcement that a new Blue Bottle café is opening in your area, for instance.
  • Coffee Order Reminders: Every so often, we send emails reminding you about our services — that a previous coffee purchase is available to easily re-order, or that you might still have an item in your cart.
  • Check-ins: We check in now and again to make sure everything is ok with your Blue Bottle experience or remind you that you can always reach out for help if you need it (at support@bluebottlecoffee.com, by the way).

Account and order related communications will always be sent but you are able to control which of the remaining three you’d like to continue receiving from your email preferences in your account profile.

Last Updated Nov. 12, 2015