FAQ

Help With

FAQ

Where did the name Blue Bottle come from?How should I store my coffee?Can I delay shipment of my order?What is your return policy?I forgot my password!Do you offer ground coffee for subscriptions or online orders?Why won't my gift card work online?Which stores stock your cold brew cans and cartons?Can you ship your cold brew cans and cartons to me?I never made an account. How do I find my order?Do you have free shipping? Will the items in my order ship together in one box if I mark it as a gift?Why was my order marked as delivered when it was not? My coffee order shipped a few days ago but there are no tracking updates. Is my order lost?Where can I find my cafe receipt?What should I do if my order arrives damaged?What brew methods do you recommend?What shipping methods are available for coffee?Do you ship to my country?Can I get an invoice for my online order?What sort of emails do you send?Can I Unsubscribe from your emails?