FAQ
FAQ
Am I able to pause a gift subscription?
Do you need to delay or postpone the shipment of a gift? (Gift subscriptions are great for that.) Are you the recipient of a gift subscription but you're going on vacation? Have too much coffee and need to take a break?
Regardless of the reason, it's easy to pause a gift subscription. Four easy steps…
Step 1
Head over to the Subscriptions section of your account dashboard and click the “Pause Plan” button on the gift subscription of your choice.
Step 2
The choice is yours:
- Skip just your next scheduled shipment
- Pause your subscription by choosing a date on which you want it to automatically resume
- Or pause indefinitely (for this option, your subscription will remain paused until you return to the Subscriptions section of your account dashboard, and resume manually)
Step 3
Click into the date field and either type in a date or choose your resume date from the calendar that pops up.
Step 4
Confirm the date you choose.
That's it
Voila, the resulting screen indicates the date that the gift subscription will automatically resume on.